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Last updated: June 01, 2026
These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and SEW INC. ("Company", "we", "us", or "our"), concerning your access to and use of the https://se.works website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").
We are registered in Delaware, United States and have our registered office at 200 Continental Drive, Ste 401, Newark, DE 19713. You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Service. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF SERVICE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Terms of Service, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Service by your continued use of the Site after the date such revised Terms of Service are posted.
The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Site. You may not use the Site in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use the Site.
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site "AS IS" for your information and personal use only. Except as expressly provided in these Terms of Service, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.
By using the Site, you represent and warrant that:
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to discard what you sent and to refuse any and all current or future use of the Site (or any portion thereof).
The Site has no accounts. There is nothing to register for, no username to choose, and no password to keep. Every page is open to any visitor, and the only thing you can send us through the Site is one of our forms.
Pentoma®, LeakJar™ and AppSolid® are reached from links on the Site but run on their own websites, and any account you hold with one of them is governed by the written agreement under which it was issued. Your place in the SEWORKS partner programme is governed by the terms of that programme. Neither is governed by these Terms of Service.
The Site is free to use, and nothing is sold through it. We charge no fee for access to it, we take no payment on it, and we ask you for no card, bank, or billing details anywhere on it. No form on the Site is an order, and submitting one commits you to pay nothing.
Our products are licensed for a fee under separate written agreements, and the SEWORKS partner programme has its own terms. What is payable, when, and how are settled in the agreement you sign with us, not here.
Because nothing is sold through the Site, there is no subscription to cancel here and no purchase to refund. You may stop using the Site whenever you like, and you do not have to tell us.
A license for one of our products, or your place in the partner programme, begins and ends as the written agreement covering it says — including any notice you owe us and any refund we owe you. Read that agreement, not this clause.
If you are unsatisfied with our services, please email us at help@se.works.
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Site, you agree not to:
The Site does not accept public contributions. It has no accounts, no profiles, no comments, no reviews, no forums or message boards, and no facility for uploading files. Nothing you send us through the Site is published on it, shown to other visitors, or made available for anyone else to read.
The only text you can submit through the Site is what you type into one of our forms — a general enquiry, an application to the partner programme, or a partner deal registration. The contents of those forms are sent to us by email so that we can reply to you. They are private communications between you and SEW INC., not contributions to the Site, and how we handle them is described in our Privacy Policy.
If we later add a feature that lets visitors post content publicly, we will publish revised Terms of Service governing such contributions before that feature becomes available.
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site or our products and services that you send us, whether through a form on the Site, by email, or by any other means ("Submissions"), are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit them.
This clause reaches unsolicited ideas and feedback only. It does not reach information you give us under a non-disclosure agreement, and it does not reach anything governed by a separate written agreement between you and us — including the agreements under which Pentoma®, LeakJar™ and AppSolid® are licensed, and the terms of the SEWORKS partner programme. Where such an agreement covers the same subject matter, that agreement prevails over this clause.
You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.
The Site may contain links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, designs, music, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content available through the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content.
Inclusion of or linking to any Third-Party Website or any Third-Party Content does not imply approval or endorsement of it by us. If you decide to leave the Site and access a Third-Party Website, you do so at your own risk, and you should be aware that these Terms of Service no longer govern. You should review the applicable terms and policies, including the privacy and data gathering practices, of any website to which you navigate from the Site.
Some of our own products are reached from links on the Site and run on their own websites under their own agreements. Those agreements, and not these Terms of Service, govern your use of them.
These Terms of Service govern a website. No software is delivered, licensed, or sold through the Site, and nothing here grants anyone any right in our software.
Our products are commercial items licensed under separate written agreements. If you are an agency, department, or other entity of the United States Government, or a contractor acquiring on its behalf, the rights you hold in our commercial computer software and commercial computer software documentation are only those granted by the agreement under which you acquire them, consistent with FAR 12.211, FAR 12.212, and DFARS 227.7202. These Terms of Service neither add to nor reduce those rights.
We reserve the right, but not the obligation, to:
We care about data privacy and security. Please review our Privacy Policy. By using the Site you agree to be bound by it, and it is incorporated into these Terms of Service.
SEW INC. is a United States company, and the information you send us through the Site reaches us in the United States. If you access the Site from a region whose laws governing the collection, use, or disclosure of personal data differ from those of the United States, then by continuing to use the Site you agree to that transfer and to your information being processed in the United States.
These Terms of Service remain in full force and effect while you use the Site.
WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF SERVICE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE, INCLUDING BLOCKING CERTAIN IP ADDRESSES, TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF SERVICE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OF THE SITE AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we bar you from the Site, you agree not to circumvent that bar, whether through another address, another device, or a third party acting for you. In addition to barring you, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
Losing access to the Site does not end any separate agreement between you and us. Our product agreements and the terms of the SEWORKS partner programme end only as those agreements themselves provide.
We reserve the right to change, modify, or remove the contents of the Site at any time and for any reason at our sole discretion, without notice. We have no obligation to update any information on the Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site.
We cannot guarantee that the Site will be available at all times. We may experience hardware, software, or other problems, or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of it. Nothing in these Terms of Service will be construed to oblige us to maintain and support the Site or to supply any corrections, updates, or releases in connection with it.
If a form on the Site fails, your message does not reach us. If your matter is urgent, email us directly at help@se.works rather than relying on the form.
These Terms of Service and your use of the Site are governed by and construed in accordance with the laws of the State of Delaware applicable to agreements made and to be entirely performed within the State of Delaware, without regard to its conflict of law principles.
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Service (each "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least sixty (60) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the AAA website www.adr.org.
If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in United States of America, Delaware, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts.
Customer accepts the SEW INC. Safe Harbor policy for offensive activities conducted by Pentoma® to test record and demonstrate full attack chains, available from weaknesses exposed.
There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including in the descriptions of our products and services. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update the information on the Site, at any time and without prior notice.
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE'S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE THREE (3) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING OR $1,000.00 USD. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:
Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding subject to this indemnification upon becoming aware of it.
The Site keeps no database. It holds no accounts, no files, and no record of what you did while you were on it, so there is nothing on the Site for you to retrieve, correct, or back up.
What you type into one of our forms is sent to us by email and lives in our email systems, not on the Site. Keep your own copy of anything you need to keep: we cannot reproduce a submission that never reached us. You agree that we are not liable for any loss or corruption of information transmitted to or through the Site, and you waive any right of action against us arising from such loss or corruption.
How we handle the information you do send us is described in our Privacy Policy.
Visiting the Site, sending us emails, and completing forms on the Site constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, by email and on the Site, satisfy any legal requirement that such communication be in writing.
YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, AND OTHER RECORDS, AND TO THE ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF COMMUNICATIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or the delivery or retention of non-electronic records.
California Civil Code Section 1789.3 entitles California residents to the following consumer rights notice.
The provider of the Site is SEW INC., trading as SEWORKS, whose legal address is 200 Continental Drive, Ste 401, Newark, DE 19713, United States. Our operating address is 50 California Street, Suite 1500, San Francisco, CA 94111. The Site is free to use: there is no fee or charge for access to it, and nothing is sold through it.
To file a complaint about the Site, or to receive further information about using it, write to us at 50 California Street, Suite 1500, San Francisco, CA 94111, or email us at help@se.works.
If a complaint is not resolved to your satisfaction, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
These Terms of Service, and any policies or operating rules posted by us on the Site, constitute the entire agreement and understanding between you and us in respect of your use of the Site. Our failure to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of that right or provision. These Terms of Service operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time.
We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by anything beyond our reasonable control. If any provision or part of a provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision or part of it is deemed severable from these Terms of Service and does not affect the validity and enforceability of any remaining provision.
There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms of Service or of your use of the Site. You agree that these Terms of Service will not be construed against us by virtue of our having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Service and on the lack of signing by the parties hereto to execute them.
These Terms of Service govern the Site and nothing else. Pentoma®, LeakJar™ and AppSolid® are licensed under their own written agreements, and the SEWORKS partner programme has its own. Where one of those agreements covers the same subject matter as these Terms of Service, that agreement prevails.
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
SEW INC.
200 Continental Drive, Ste 401
Newark, DE 19713
United States
Email: help@se.works